Title

Identifying Communication Apprehension Levels in Senior-Level Information Systems Majors: A Pilot Study

Document Type

Article

Publication Date

2006

Publication Source

Issues in Information Systems

Volume

7

Issue

1

Inclusive pages

319-323

Peer Reviewed

yes

Abstract

Given the importance of communication skills in the classroom and workplace, it is surprising that no extant research focuses explicitly on senior-level information systems (IS) majors and their levels of communication apprehension (CA). To fill that void, this study examines the levels of CA among senior-level IS majors. Participants (n = 51) enrolled in an IS senior capstone course completed the Personal Report of Communication Apprehension (PRCA) measure. IS majors’ PRCA scores were then compared to national norms. Unexpectedly, no statistically significant differences were observed between the scores of the IS majors and the national norms; however, IS majors do experience moderately high levels of CA and the most anxiety-inducing setting was speaking in public whereas the least anxiety-inducing setting was speaking one-on-one.

Keywords

communication apprehension, computing, capstone course

Disciplines

Communication

This document is currently not available here.

  Contact Author

Share

COinS