Title

Citizen Trust in Civil Servants: A Cross-National Examination

Document Type

Article

Publication Date

2016

Publication Source

International Journal of Public Administration

DOI

http://dx.doi.org/10.1080/01900692.2016.1156696

ISBN/ISSN

ISSN: 0190-0692 (Print) 1532-4265 (Online)

Peer Reviewed

yes

Abstract

How trusting of civil servants are citizens in North America and Europe? What individual-level and national-level attributes correlate with trust in civil servants? To answer these questions, data from national samples across 21 countries are taken from the International Social Survey Programme (ISSP) 2006 Role of Government module and are analyzed by estimating multilevel binary logistic regression models. Trust is correlated with both subjective (at the individual-level) and objective (at the national level) indicators of performance. The quality of institutions also matters as countries with lower levels of public sector corruption experience higher levels of trust in the civil service.

Keywords

Civil servants; corruption; government performance; multilevel modeling; trust

Disciplines

Comparative Politics | Models and Methods | Political Science | Public Affairs, Public Policy and Public Administration

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