Title
Who's Chatting Now? Bringing a Two-tiered Reference Model into the Chat Environment
Document Type
Presentation
Presentation Date
10-2009
Conference Name
Indiana Library Federation
Conference Location
Fort Wayne, Indiana
Keywords
IM, Instant Messaging, reference, chat
Disciplines
Library and Information Science
Opus Citation
Judith Garrison and Sue Skekloff (2009).
Who's Chatting Now? Bringing a Two-tiered Reference Model into the Chat Environment. Presented at Indiana Library Federation, Fort Wayne, Indiana.
http://opus.ipfw.edu/lib_facpres/14
COinS
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