Citizen Trust in Civil Servants: A Cross-National Examination
International Journal of Public Administration
ISSN: 0190-0692 (Print) 1532-4265 (Online)
How trusting of civil servants are citizens in North America and Europe? What individual-level and national-level attributes correlate with trust in civil servants? To answer these questions, data from national samples across 21 countries are taken from the International Social Survey Programme (ISSP) 2006 Role of Government module and are analyzed by estimating multilevel binary logistic regression models. Trust is correlated with both subjective (at the individual-level) and objective (at the national level) indicators of performance. The quality of institutions also matters as countries with lower levels of public sector corruption experience higher levels of trust in the civil service.
Civil servants; corruption; government performance; multilevel modeling; trust
Comparative Politics | Models and Methods | Political Science | Public Affairs, Public Policy and Public Administration
David J. Houston Ph.D., Nurgul R. Aitalieva Ph.D., Andrew Morelock, and Chris Shults (2016).
Citizen Trust in Civil Servants: A Cross-National Examination. International Journal of Public Administration.