Effects of communication medium and task type on group decisions
Midwestern Psychological Association
We examined group decision accuracy as a function of communication medium (computer vs face-to-face) and task type (intellective vs judgmental). As predicted, FTF groups outperformed CM groups on a judgmental task, but not an intellective task. Members of FTF groups were also more likely to privately adopt their group's decision.
Sara Kirkendall and Jay W. Jackson (2009).
Effects of communication medium and task type on group decisions. Presented at Midwestern Psychological Association, Chicago, IL.